I understand that unforeseen circumstances can arise, and some things are beyond our control. In the event that you need to cancel a session, whether it’s a consultation or a regular session, we kindly request that you do so at least 24 hours before your scheduled appointment. You can initiate the cancellation either through your client portal or by sending an email.

We want to emphasize that this policy is not intended to be punitive in any way. Rather, it’s a necessary measure due to our limited availability of time slots. The goal is to honour scheduled appointments and manage any changes efficiently.

Additionally, we will send you a reminder via email 24 hours before your session, giving you an opportunity to confirm or cancel your appointment. We sincerely appreciate your cooperation in adhering to these guidelines.